Shipping
Yes, we ship internationally, but costs and delivery times may vary based on location.
Domestic shipping within the United States is fast and reliable. Orders are processed within 1-2 business days after payment confirmation.
We partner with trusted carriers to provide standard and expedited shipping options. Choose the method that suits your needs at checkout.
Once your order is dispatched, you'll receive a confirmation email with tracking information.
Unforeseen circumstances like customs delays or extreme weather may cause delays. We appreciate your understanding.
Return or Refund
Items must be returned within 30 days of receipt in original packaging, unworn or unused, with all tags and a valid receipt.
Contact us at shop@highcalidad.com to start the return process. Do not send items back without requesting a return first.
Returns should be sent to 510 NW Georgia Avenue, Sweetwater, TX 79556, USA.
Inspect your order upon receipt and contact us immediately if there are any issues.
Yes, perishable goods, custom or personalized items, personal care goods, and hazardous materials cannot be returned.